FAQ + Policies

Frequently asked questions

Clear answers, expectations, and care guidelines.

No. Sessions are beginner-friendly and adapted to your comfort level and beliefs.

Policies

Clear boundaries to keep the experience supportive for everyone.

Cancellation

Please provide at least 24 hours' notice to cancel. Late cancellations may be charged a fee.

Rescheduling

Rescheduling with 24 hours' notice is welcome. Same-day requests are subject to availability.

Lateness

Sessions begin promptly. Late arrivals may shorten the session to respect the next client.

Refunds

Refunds are handled on a case-by-case basis. Packages are non-refundable once started.

Confidentiality

Your privacy is respected. Information is kept confidential within the limits of the law.

Consent & Boundaries

You are always in control. Consent is required for any practice, and you can pause or stop at any time.

Sessions are supportive and exploratory in nature and are not a substitute for medical, psychiatric, or emergency care. No diagnoses, treatment plans, or medical advice are provided.

If you are in crisis or feel unsafe, call your local emergency number. In the U.S., you can also call or text 988 for the Suicide & Crisis Lifeline.